BooksSitemapBusiness & EconomicsTotal Quality Management
ISO 9000 Quality Systems Handbook - Updated for the ISO 9001:2008 Standard by David Hoyle - 2009 - 802 pages
ISO 9000: 2000 Auditing Using the Process Approach by David Hoyle - 2002 - 160 pages
ISO 9000: 2000: An A-Z Guide - 2012 - 155 pages
ISO 9000: 2000: An A-Z Guide - 2012 - 155 pages
ISO 9000: 2000: An A-Z Guide by David Hoyle - 2003 - 155 pages
ISO 9000: 2000: An A-Z Guide by David Hoyle - 2003 - 155 pages
Iso 9001 by Jeanne Ketola, Kathy Roberts - 2001 - 4 pages
ISO 9001: 2000 Audit Procedures - 2012 - 292 pages
ISO 9001: 2000 for Small Businesses by Ray Tricker - 2012 - 480 pages
ISO 9001: 2000 for Small Businesses by Ray Tricker - 2001 - 460 pages
ISO 9001: 2000 for Small Businesses by Ray Tricker - 2001 - 460 pages
ISO 9001: 2000 in Brief by Ray Tricker - 2012 - 144 pages
ISO SERIE 9000 - VERSAO 2000 by MAURITI MARANHAO - 212 pages
Iso/Iec 20000 Certification and Implementation Guide by Claire Engle, Jackie Brewster, Gerard Blokdijk - 2008 - 84 pages
IT doesn't matter--business processes do by Howard Smith, Peter Fingar - 2003 - 126 pages
Joseph M. Juran by John C. Wood - 2005 - 596 pages
Joseph M. Juran by John C. Wood - 2005 - 596 pages
Kick Down the Door of Complacency by Charles C. Harwood - 1998 - 197 pages
Knowledge Capital : How Knowledge-Based Enterprises Really Get Built by Jay L. Chatzkel - 2003 - 432 pages
L'audit per i sistemi di gestione qualità ed ambientale secondo la nuova norma UNI EN ISO 19011: 03 by Luca Pavletic - 2003 - 112 pages
La gestione della qualità. Capire e applicare la norma ISO 9001 by Dario Grisot - 2006 - 228 pages
La gestione della qualità. Capire e applicare la norma ISO 9001 by Dario Grisot - 2006 - 228 pages
La gestione per la Qualità nell'azienda medio-piccola. Applicazione pratica delle Norme ISO 9000:2000 by Guido Weiller - 2002 - 176 pages
La patente europea della qualità (EQDL). Manuale per raggiungere la certificazione professionale. Valido secondo il syllabus 1.03. Con 2 CD-ROM by Riccardo Lega - 2008 - 267 pages
La Patente Europea della Qualità. EQDL FULL con inclusa anche la EQDL START. Manuale per raggiungere la certificazione professionale. Validato secondo il Syllabus 1.04 by Riccardo Lega - 2011 - 296 pages
La qualitat al transport públic. Experiències a l'àrea de Barcelona by Mercè Sala Schnorkowski - 2004 - 86 pages
La qualitat als centres de formació superior. Experiències a l'àrea de Barcelona by Marc Satorras Arriols - 2004 - 86 pages
Laboratory Management by Candis Kinkus - 2011 - 120 pages
Laboratory Management by Candis A. Kinkus - 2011 - 103 pages
Leadership, perspective, and restructuring for total quality by Richard J. Pierce - 1991 - 235 pages
Leading and Managing the Lean Management Process by Gene Fliedner - 2011 - 150 pages
Leading the Lean Enterprise Transformation by George Koenigsaecker - 2012 - 242 pages
Leading voices in quality by Richard E. Cavanagh, Conference Board. Chief Executive Quality Panel - 1996 - 30 pages
Leading Your Healthcare Organization To Excellence by Patrice Spath - 2004 - 252 pages
Lean Kaizen by George Alukal, Anthony Manos - 2006 - 174 pages
Lean Kaizen by George Alukal, Anthony Manos - 2006 - 174 pages
Lean Seis Sigma para serviços by Michael L. George - 2004 - 436 pages
Lean Six SIGMA by George, JR., George, Michael - 2011
Lean six sigma: la nuova frontiera per la qualità. La sinergia tra six sigma e lean production per un innovativo metodo di gestione e miglioramento dei processi ... by Francesco Aggogeri, Enzo Gentili - 2006 - 176 pages
Leaving Welfare by Gregory Acs, Pamela Loprest - 2004 - 133 pages
Leaving welfare by Gregory Acs, Pamela Loprest - 2004 - 133 pages
Lessons in Six Sigma by Debashis Sarkar - 2004 - 244 pages
Liderança para a qualidade by George V. da Costa Patrão - 1994 - 106 pages
Look Forward Beyond Lean And Six Sigma by Robert Dirgo - 2006 - 226 pages
Maintaining the total quality advantage by Barbara H. Peters, James L. Peters, Conference Board - 1991 - 47 pages
Making Innovation Happen by Gerhard Johannes Plenert, Shōzō Hibino, Shozo Hibino - 1998 - 168 pages
Making quality work by George Labovitz, Yu Sang Chang, Victor Rosansky - 1992 - 198 pages
Making Quality Work by George Binney - 1992 - 269 pages
Managing Contract Quality Requirements by C. Robert Pennella - 2006 - 233 pages
Managing for Quality and Performance Excellence by James Robert Evans, William M. Lindsay - 2008 - 783 pages
Managing innovation by Bruce R. Guile, James Brian Quinn, National Academy of Engineering - 1988 - 211 pages
Managing Performance by Geert Bouckaert, John Halligan - 2008 - 440 pages
Managing Quality by Des Bell, George Wilson, Philip Mcbride, Nial Cairns - 2012 - 256 pages
Managing Quality - 2003 - 519 pages
Managing Quality by Des Bell, Philip Mcbride, George Wilson - 1994 - 236 pages
Managing Quality by Des Bell, Philip Mcbride, George Wilson - 1994 - 236 pages
Managing quality in higher education by John Brennan, Tarla Shah - 2000 - 159 pages
MANUAL DE CONFIABILIDADE, MANTENABILIDADE by JOAO RICARDO BARUSSO LAFRAIA - 388 pages
Manuale di accreditamento per lo sviluppo dei sistemi qualità dei sistemi d'emergenza-urgenza 118. ISO 9001: 2000/Vision - 2003 - 192 pages
MDD Compliance Using Quality Management Techniques by Ray Tricker - 2012 - 608 pages
Measurement Matters by Brooks Carder, Patrick Ragan - 2005 - 221 pages
Measuring Business Excellence by Gopal K. Kanji - 2002 - 240 pages
Measuring Customer Satisfaction and Loyalty by Bob E. Hayes - 2008 - 287 pages
Metodi statistici per la qualità by Enzo Belluco - 1999 - 176 pages
O homem que descobriu a qualidade by Andrea Gabor - 1994 - 317 pages
O processo nosso de cada dia by Mauriti Maranhão, Maria Elisa Bastos Macieira - 2008 - 250 pages
Oakland on Quality Management by John S S Oakland - 2012 - 488 pages
Oakland on Quality Management by John S. Oakland - 2004 - 476 pages
Oakland on Quality Management by John S. Oakland - 2004 - 476 pages
Oltre i sistemi qualità. Forma, metodo e umanità dei sistemi di gestione by Claudio Peri - 2005 - 130 pages
Oltre la qualità totale by Giorgio Dellacasa, Stefania Moncini - 2002 - 320 pages
On Q by Daniel Seymour - 1992 - 196 pages
Once upon a campus by Daniel Seymour - 1995 - 184 pages
Orchestrating Learning With Quality by David P. Langford, Barbara A. Cleary - 1995 - 187 pages
Organizational transformation in health care by Heather A. Andrews - 1994 - 264 pages
Out of the Present Crisis by Terence T. Burton - 2012 - 269 pages
Outsourcing And Offshoring in the 21st Century by Harbhajan S. Kehal, Varinder P. Singh - 2006 - 482 pages
Outsourcing and offshoring in the 21st century by Harbhajan S. Kehal - 2006 - 482 pages
PENSAMENTOS DA QUALIDADE by HELIO GOMES - 260 pages
Performance Accountability and Combating Corruption by Anwar Shah - 2007 - 418 pages
Performance Measurement by Marvin T. Howell - 2006 - 236 pages
Personal Balanced Scorecard by Hubert K. Rampersad - 2006 - 197 pages
PGA, programa de gestão avançada - 2002 - 138 pages
Policy deployment by Bruce M. Sheridan - 1993 - 120 pages
Practical Benchmarking by Sarah Cook - 1997 - 187 pages
Principles & Methods Quality Mgmt in Health Care by Donald E. Lighter, Douglas C. Fair - 2000 - 458 pages
Principles and Methods of Quality Management in Health Care by Donald E. Lighter, Douglas C. Fair - 2000 - 458 pages
Principles and Practices of Organizational Performance Excellence by Thomas J. Cartin - 1999 - 334 pages
Principles and Practices of Tqm by Thomas J. Cartin - 1993 - 241 pages
Process Control Performance Assessment by Andrzej W. Ordys, Damien Uduehi, Michael A. Johnson, N. F. Thornhill - 2007 - 325 pages
Process Improvement In Quality Management Systems by Walter R. McCollum - 2004 - 135 pages
Process Improvement In Quality Management Systems by Walter R. McCollum - 2004 - 135 pages
Product liability and innovation by Janet R. Hunziker, Trevor Jones, Trevor O. Jones - 1994 - 205 pages
Progettare la qualità per l'università. Istruzioni per l'uso nel mondo Iso 9000 by M. Antonietta Esposito - 2005 - 144 pages
Program Theory-Driven Evaluation Science by Stewart I. Donaldson - 2012 - 280 pages
Program Theory-Driven Evaluation Science by Stewart I. Donaldson - 2007 - 280 pages
Program Theory-Driven Evaluation Science by Stewart I. Donaldson - 2007 - 263 pages
Proving Continuous Improvement With Profit Ability by Russ Jones - 2008 - 292 pages
Purchasing performance measurements by Mel Pilachowski - 1996 - 100 pages
Pursuing Total Quality by Dick Schaaf, Margaret Kaeter - 1992 - 124 pages
Pursuit of quality in higher education by Deborah J. Teeter, G. Gregory Lozier - 1993 - 143 pages
Putting Total Quality Management to Work by Marshall Sashkin, Kenneth J. Kiser - 1993 - 201 pages
QFD by WILLIAM E. EUREKA, NANCY E. RYAN - 108 pages
QMS Conversion: A Process Approach by David Hoyle - 2002 - 192 pages
Qualidade - Fundamentos e Práticas by MARCO ANTONIO LUCINDA - 180 pages
Qualidade Ambiental Iso 14000 by CYRO EYER DO VALLE - 206 pages
Qualidade Ambiental Iso 14000 by CYRO EYER DO VALLE - 206 pages
Qualidade Ambiental Iso 14000 by CYRO EYER DO VALLE - 206 pages
QUALIDADE E ENERGIZAÇAO DO PATRIMONIO HUMANO by Alfredo Pires de Castro - 158 pages
QUALIDADE SIMPLESMENTE TOTAL by Luciano Raizer Moura - 188 pages
Qualitative Methods for Quality Management by Alessandro Brun, Xixi Fan - 2008 - 112 pages
Quality by John Beckford - 2009 - 328 pages
Quality and excellence in human services by Paul Dickens - 1994 - 205 pages
Quality and Operations Management - 2005 - 105 pages
Quality and performance excellence in higher education by Charles William Sorensen, Julie A. Furst-Bowe, Diane M. Moen - 2005 - 233 pages
Quality and Power in the Supply Chain by James Lamprecht - 2000 - 232 pages
Quality and Statistics - 1994 - 179 pages
Quality Beyond Six Sigma - 2012 - 200 pages
Quality circles by Olga L. Crocker, Johnny Sik Leung Chiu, Cyril Charney - 1986 - 361 pages
Quality circles by Ronald Kregoski, Beverly Scott - 1982 - 546 pages
Quality Connections by Randy Schenkat - 1993 - 103 pages
Quality Facility Management by Stormy Friday, David G. Cotts - 1995 - 222 pages
Quality Fusion by Margaret Byrnes, Robert A. Cornesky - 1994 - 290 pages
Quality Games for Trainers by Marlene Caroselli - 1996 - 283 pages
Quality goes to school by American Association of School Administrators - 1994 - 248 pages
Quality improvement and evaluation in child and family services by CWLA National Council on Research in Child Welfare. Committee on Quality Improvement and Evaluation - 1996 - 303 pages
Quality improvement plan by United States. General Accounting Office - 1993 - 32 pages
Quality in America by V. Daniel Hunt - 1992 - 308 pages
Quality in Education by Keith Watson - 1997 - 439 pages
Quality in higher education by K. B. Powar - 2005 - 170 pages
Quality Management by Howard S. Gitlow, Rosa Oppenheim, Alan Oppenheim, David Levine - 2004 - 797 pages
Quality Management by United States, General Government Division, General Accounting Office, D Ritter, Congress, J W Gadsby, House of Representatives - 1993 - 67 pages
Quality management 2000 by Deborah K. Wall, Mitchell M. Proyect - 1997 - 189 pages
Quality management at the federal level by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia - 2000 - 115 pages
Quality management at the federal level by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia - 2000 - 115 pages
Quality management at the federal level by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia - 2000 - 115 pages
Quality Management Essentials by David Hoyle - 2012 - 224 pages
Quality Management Essentials by David Hoyle - 2007 - 212 pages
Quality Management Essentials by David Hoyle - 2007 - 212 pages
Quality Management for Information and Library Managers by Peter Brophy, Kate Coulling - 1996 - 196 pages
Quality Management for the Technology Sector by Joseph Berk, Susan Berk - 2000 - 304 pages
Quality management in archaeology by W. J. H. Willems - 2007 - 159 pages
Quality Management Sourcebook by Christine Avery, Diane Zabel - 2013 - 336 pages
Quality Matters by Robert Schwartz, John Mayne - 2005 - 332 pages
Quality of fish from catch to consumer by J. Oehlenschläger - 2003 - 456 pages
Quality Practices and the Law by Harold L. Federow - 1997 - 222 pages
Quality Public Management by George Beam - 2001 - 323 pages
Quality reengineering in health care by Russell H. Tomar, James O. Westgard, Arthur A. Eggert - 1999 - 160 pages
Quality Wars by Jeremy Main - 1994 - 382 pages
Quality, innovation, and measurement in the public sector by Hermann Hill, Helmut Klages, Elke Löffler - 1996 - 301 pages
Quality, Risk And Control In Health Care by Ellie Scrivens - 2005 - 182 pages
Quality: A Critical Introduction by John Beckford - 2012 - 384 pages
Qualità certificazione competitività. La norma ISO 9001 (Vision 2000) e la guida ISO 9004: la nuova frontiera della qualità. Con CD-ROM - 2004 - 920 pages
Qualità totale by Edoardo L. Gambel - 1999 - 192 pages
Qualità, affidabilità, certificazione. Strategie, tecniche e opportunità per il miglioramento dei prodotti, dei servizi, delle organizzazioni. Ampliato e aggiornato alle Iso 9000:2000 by Giovanni Mattana - 2005 - 336 pages
Qualità, certificazione e prove. Guida alla qualificazione di processo, prodotto e servizio by De Falco, Passariello - 2009
Quit Your Job, Enjoy Your Work by Garth S. Johns - 2012 - 216 pages
Rath & Strong's Six Sigma Advanced Tools Pocket Guide by Rath & Strong, Augustine A. Stagliano - 2004 - 200 pages
Rath & Strong's WorkOut for Six Sigma Pocket Guide by Rath & Strong - 2005 - 200 pages
Resources for the Implementation of Total Quality Management (TQM) by Maureen Sullivan, Anne Blankenbaker, Association of Research Libraries. Office of Management Services - 1992 - 24 pages
Restructuring schools by Maureen T. Hallinan - 1995 - 263 pages
Root Cause Analysis by Bjørn Andersen, Tom Fagerhaug - 2006 - 223 pages
Root Cause Analysis by Bjørn Andersen, Tom Fagerhaug - 2006 - 223 pages
Root Cause Analysis by Denis Robitaille - 2004 - 104 pages
Root Cause Analysis by Denis Robitaille - 2004 - 104 pages
Scholarly Publishing on the Electronic Networks by Ann Okerson, Association of Research Libraries, Association of American University Presses, American Mathematical Society, National Science Foundation (U.S.) - 1993 - 175 pages
Service Quality by Stephen Walter Brown - 1991 - 350 pages
SINAIS DE GANHO - SEIS SIGMA by M. DANIEL SLOAN - 213 pages
Sistema Integrado de Gestao Ambiental by Ênio Viterbo Jr - 1998 - 224 pages
Sistemas de Gestao Integrados by José da Cunha da Cunha Tavares, JOAO BATISTA RIBEIRO NETO, Silvana Carvalho Hoffmann - 2008 - 324 pages
Sistemas de Gestao Integrados by JOSE DA CUNHA TAVARES, JOAO BATISTA RIBEIRO NETO, SILVANA CARVALHO HOFFMANN - 368 pages
SISTEMAS DE GESTAO INTEGRADOS by JORGE PEDREIRA DE CERQUEIRA - 502 pages
Sistemas de qualidade em laboratórios de ensaios by Félix Julio Rosenberg, Ana Beatriz Moraes da Silva - 1999 - 151 pages
Sistemi di gestione per la qualità vision 2000. Manuale della qualità, approccio per processi, procedure e miglioramento continuo nelle organizzazioni by Andrea Chiarini - 2004 - 272 pages
Six Sigma by Mikel J. Harry, Richard Schroeder - 2006 - 300 pages
Six sigma by Mario Perez-Wilson - 1999 - 395 pages
Six Sigma For Dummies by Craig Gygi, Neil DeCarlo, Bruce Williams, Stephen R. Covey - 2005 - 360 pages
Six Sigma for Project Managers by Steve Neuendorf - 2004 - 69 pages
Six Sigma Tool Navigator by Walter J. Michalski - 2003 - 740 pages
Small Business Administration by United States. General Accounting Office - 1999 - 48 pages
Smart Teaching by Ronald Fitzgerald - 2006 - 132 pages
Spc for Right-Brain Thinkers by Lon Roberts - 2005 - 110 pages
Spc Simplified Workbook by Davida M. Amsden, Howard E. Butler, Robert T. Amsden - 1998 - 420 pages
Sperimentare per la qualità. Pianificazione industriale degli esperimenti by Franceschini, Negri - 2000 - 192 pages
Statistical Engineering by Stefan H. Steiner, R. Jock MacKay - 2005 - 328 pages
Strategic Benchmarking Reloaded with Six Sigma by Gregory H. Watson - 2007 - 288 pages
Strategic Six Sigma for Champions by R. Eric Reidenbach, Reginald W. Goeke - 2006 - 131 pages
Strategies of winning organizations by Upinder Dhar, Santosh Dhar, Vinit Singh Chauhan, Prestige Institute of Management and Research - 2006 - 587 pages
Structuring schools for success by Mary Scheetz, Tracy Benson - 1994 - 92 pages
Strumenti statistici avanzati per la gestione della qualitá by Andrea Chiarini, Marco Vicenza - 2004 - 271 pages
Taguchi on robust technology development by Genichi Taguchi - 1993 - 136 pages
Take a Quality Ride by Susan Hinkle - 2006 - 112 pages
Teacher unions and TQE by William A. Streshly, Todd A. DeMitchell - 1994 - 105 pages
Teachers Can Be Fired! by Hans A. Andrews - 1995 - 270 pages
Teachers can be fired! by Hans A. Andrews - 1995 - 270 pages
Teambuilding and total quality by Gene H. Milas - 1997 - 167 pages
Tecniche di audit per governare l'impresa. Sistemi di gestione per la qualità, l'ambiente, la sicurezza e la responsabilità sociale by Stefano Storti - 2006 - 256 pages
Tecniche di conduzione degli audit. Secondo le norme ISO 10011 e ISO 14010. Guida operativa per valutatori di sistemi qualità e di gestione ambientale by Andrea Chiarini - 1998 - 96 pages
The 8 Practices of Exceptional Companies by Jac Fitz-Enz - 2005 - 256 pages
The administrator's guide to quality initiatives in the law firm by Sally S. Brashear, Eric W. Herman - 1995 - 149 pages
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