BooksSitemapBusiness & EconomicsCustomer Relations
Creating Customer Delight by Rakesh Seth, Kirti Seth - 2005 - 154 pages
Creating Customer Delight by Rakesh Seth, Kirti Seth - 2005 - 154 pages
Creating Customer Love by Dave Ratner - 2009 - 144 pages
Creating Customer Satisfaction - 1990 - 64 pages
Creating customer value by Earl Naumann - 1995 - 279 pages
Creating customer value by Earl Naumann - 1995 - 279 pages
Creating customers for life by Eberhard Eugen Scheuing - 1995 - 53 pages
Creating great visitor experiences by Stephanie Weaver - 2007 - 207 pages
Creating the marketing experience by Joe Marconi - 2005 - 335 pages
Creating value for customers by William A. Band - 1991 - 340 pages
CRM by Ignacio García Valcárcel - 2001 - 227 pages
Crm 100 Success Secrets by Gerard Blokdijk - 2008 - 168 pages
CRM at the speed of light by Paul Greenberg - 2001 - 360 pages
Crm For The Common Man by Russ Lombardo - 2003 - 162 pages
Crm Leadership by Glen S Petersen - 2003 - 184 pages
Crm-Entscheidungen Richtig Treffen by Rainer Schnauffer, Hans H. Jung - 2004 - 175 pages
Crowning the Customer by Feargal Quinn - 1992 - 159 pages
Custom Enterprise.Com by Gaby Wiegran, Hardy Koth - 2000 - 216 pages
Customer Acquisition by Amanda Bracks - 2012 - 236 pages
Customer Advisory Boards by Tony Carter - 2003 - 162 pages
Customer Astonishment by Darby Checketts - 2006 - 148 pages
Customer at the Crossroads by B. J. Gallagher Hateley, Eric Harvey, John Grimes - 2000 - 41 pages
Customer Bonding by Richard Cross, Janet Smith - 1995 - 254 pages
Customer capitalism by Sandra Vandermerwe - 1999 - 296 pages
Customer Care by Sarah Cook - 1997 - 224 pages
Customer Care Excellence by Sarah Cook - 2010 - 288 pages
Customer Care Excellence by Sarah Cook - 2008 - 280 pages
Customer Care Excellence by Sarah Cook - 2002 - 248 pages
Customer Centered Growth by Richard C. Whiteley, Diane Hessan - 1996 - 320 pages
Customer Chemistry by Mary Naylor, Susan Greco - 2002 - 234 pages
Customer Connections by Robert Robert Edwin Wayland, Paul Paul Michael Cole - 1997 - 265 pages
Customer Driven Change by Bud Taylor - 2009 - 285 pages
Customer education by Claudia Gaillard Meer - 1984 - 159 pages
Customer Education by Laudia Gaillard Meer - 1984 - 159 pages
Customer education by Claudia Gaillard Meer - 1984 - 159 pages
Customer Equity by Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas - 2001 - 228 pages
Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers by Reza Soudagar, Vinay Iyer, Volker Hildebrand - 2011 - 320 pages
Customer first by Denis Walker - 1990 - 154 pages
Customer Focus by Roger G. Langevin - 1998 - 99 pages
Customer Friendly by James T. Ziegenfuss - 2007 - 236 pages
Customer Genius by Peter Fisk - 2009 - 406 pages
Customer intimacy by Frederik D. Wiersema - 1996 - 221 pages
Customer is King by Robert Craven - 2005 - 240 pages
Customer Knowledge Management by Silvio Wilde - 2011 - 143 pages
Customer Knowledge Management by Minwir Al-Shammari - 2009 - 360 pages
Customer Loyalty Guaranteed by Chip R Bell, John R Patterson - 2007 - 256 pages
Customer loyalty in third party logistics relationships by David L. Cahill - 2007 - 309 pages
Customer Loyalty Programmes and Clubs by Stephan A. Butscher - 2002 - 206 pages
Customer management excellence by Mike Faulkner - 2003 - 216 pages
Customer Management Scorecard by Neil Woodcock - 2005 - 384 pages
Customer Mania! by Kenneth Blanchard - 2004 - 208 pages
Customer Mania! by Kenneth Blanchard, Jim Ballard, Fred Finch - 2004 - 195 pages
Customer Obsession by Ad Nederlof, Jon Anton - 2002 - 245 pages
Customer power by David C. Swaddling, Charles Miller - 2000 - 336 pages
Customer Relations for Technicians by Edwin G. Davis - 1991 - 128 pages
Customer Relationship Development by Ralf Blomqvist, Johan Dah, Tomas Haeger - 2002 - 168 pages
Customer Relationship Management by V. Kumar, Werner Reinartz - 2012 - 378 pages
Customer Relationship Management by G. Jason Goddard, Vidyaranya B. Gargeya, Riad A. Ajami, Gerhard Raab, Gerhard Raab, Riad A. Ajami, Vidyaranya B. Gargeya - 2012 - 216 pages
Customer Relationship Management by Lakshman Jha - 2008 - 264 pages
Customer Relationship Management by Francis Buttle - 2008 - 500 pages
Customer Relationship Management by Gerhard Raab - 2008 - 204 pages
Customer Relationship Management by Francis Buttle - 2008 - 500 pages
Customer relationship management by V. Kumar, Werner J. Reinartz - 2006 - 323 pages
Customer Relationship Management - 2001 - 325 pages
Customer Relationship Management by Jagdish N. Sheth - 2001 - 544 pages
Customer Relationship Management by Graham Roberts-Phelps - 2001 - 230 pages
Customer Relationship Management by Kaj Storbacka, Jarmo Lehtinen - 2001 - 160 pages
Customer Relationship Management - 1999 - 80 pages
Customer Relationship Management by Jon Anton - 1996 - 183 pages
CUSTOMER RELATIONSHIP MANAGEMENT by ALOK KUMAR RAI - 528 pages
Customer Relationship Management and Customer Service by Adele Berndt, Annekie Brink - 2004 - 204 pages
Customer Relationship Management in Electronic Markets by Gopalkrishnan R. Iyer, David Bejou - 2004 - 113 pages
Customer relationship management in electronic markets by Gopalkrishnan R. Iyer, David Bejou - 2004 - 113 pages
Customer Relationship Management in Electronic Markets by Gopalkrishnan R. Iyer, David Bejou - 2004 - 113 pages
Customer Relationship Management in Financial Services by John Hancock - 1999
Customer Relationship Management Systems by Glen S. Petersen - 1998 - 161 pages
Customer retention by Michael W. Lowenstein - 1995 - 179 pages
Customer retention through quality leadership by Deborah G. Fliehman, David D. Auld - 1993 - 233 pages
Customer Satifaction by Dru Scott - 2000 - 128 pages
Customer Satifaction by Dru Scott - 2000 - 128 pages
Customer Satifaction by Dru Scott - 2000 - 128 pages
Customer Satisfaction by Nigel Hill, Nigel Hill, Greg Roche & Rachel Allen, Greg Roche, Rachel Allen - 2007 - 320 pages
Customer Satisfaction by Dru Scott - 1988 - 112 pages
Customer satisfaction measurement and management by Earl Naumann, Kathleen Giel - 1995 - 457 pages
Customer Satisfaction Toolkit for ISO 9001 by Sheila Kessler - 2002 - 80 pages
Customer satisfaction, focus on the customer by American Marketing Association - 1992 - 215 pages
Customer service by Paul R. Timm - 2005 - 232 pages
Customer Service by Timothy P. Bonomo - 2002 - 78 pages
Customer Service by Paul R. Timm - 2001 - 223 pages
Customer Service by Allan Woods, Lesley Hebron, Sally Bradley - 2001 - 378 pages
Customer Service by Elaine K. Harris - 2000 - 148 pages
Customer service by Paul R. Timm - 1998 - 215 pages
Customer service by Peggy Morrow - 1995
Customer Service by Suzanne Walters - 1994 - 115 pages
Customer Service by Michael Pepper, Gilbert Pratt, Alice Winnick - 1984 - 64 pages
Customer service by Lloyd W. Moseley - 1979 - 312 pages
Customer service by Lloyd W. Moseley - 1972 - 304 pages
Customer Service and the Telephone by Dennis Becker, Paula Borkum Becker - 1994 - 100 pages
Customer Service Delivery - 2007 - 352 pages
Customer Service Done Right by Zarifa Willard - 2003 - 192 pages
Customer Service Excellence by Debra MacNeill - 1993 - 100 pages
Customer service excellence achieved II by Bureau of Business Practice - 1992 - 184 pages
Customer Service For Dummies by Karen Leland, Keith Bailey - 2011 - 408 pages
Customer Service For Dummies by Karen Leland, Keith Bailey - 2006 - 380 pages
Customer Service For Dummies by Karen Leland, Keith Bailey - 2006 - 380 pages
Customer service for dummies by Karen Leland, Keith Bailey - 1999 - 422 pages
Customer Service for Professionals in Health Care by Wendy Leebov - 2003 - 65 pages
Customer Service From the Inside Out Made Easy by Paul Levesque - 2006 - 230 pages
Customer service in health care by Kristin Baird - 2000 - 162 pages
Customer Service in Insurance by Caroline W. Sundberg, Kenneth Huggins - 1997 - 396 pages
Customer Service In The Information Age by JoAnn Haberer - 2004 - 106 pages
Customer Service In The Information Age by JoAnn Haberer - 2004 - 106 pages
Customer service in the information environment by Guy St. Clair - 1993 - 144 pages
Customer service in the information environment by Guy St. Clair - 1993 - 144 pages
Customer Service Is... by Dave Ray Phd - 2010 - 108 pages
Customer Service Management Training 101 by Renee EVENSON - 2011 - 224 pages
Customer Service Management Training 101 by Renee EVENSON - 2011 - 224 pages
Customer Service Nightmares by Nancy J. Friedman - 1998 - 149 pages
Customer Service Over the Phone by Stephen Coscia - 1999 - 143 pages
Customer Service Over the Phone by Stephen Coscia - 1999 - 143 pages
Customer Service Sucks! A Letter to the CEOs of America by Sandra Long - 2005
Customer Service Training by Maxine Kamin - 2012 - 224 pages
Customer Service Training by Maxine Kamin - 2012 - 224 pages
Customer Service Training by Maxine Kamin - 2002 - 224 pages
Customer Service Training by Maxine Kamin - 2002 - 224 pages
Customer Service Training by Maxine Kamin - 2002 - 224 pages
Customer Service Training 101 by Renee Evenson - 2010 - 230 pages
Customer Service Training One Oh One by Renee Evenson - 2005 - 207 pages
Customer Tells by Martin L. Seldman, John Futterknecht, Ben Sorensen - 2007 - 288 pages
Customer Value Investment by Gautam Mahajan - 2007 - 212 pages
Customer Value Management by Khalid Hafiz, Scott Hendricks - 2001 - 83 pages
Customer-centered reengineering by Edwin T. Crego, Peter D. Schiffrin - 1995 - 220 pages
Customer-Centric Product Definition by Sheila Mello - 2003 - 223 pages
Customer-driven project management by Bruce Barkley, James H. Saylor - 1994 - 508 pages
Customer-Driven Services Management by S. Balachandran - 2004 - 304 pages
Customer-Driven Strategy by Thomas F. Wallace - 1992 - 304 pages
Customer-driven strategy by Thomas F. Wallace - 1992 - 283 pages
Customer-focused quality by Tom Hinton, Wini Schaeffer - 1994 - 273 pages
Customers and products reprints by Curricula and Certification Council (American Production and Inventory Control Society). Customers and Products Committee - 1991 - 159 pages
Customers are the Answer to Everything by Martha Hanlon, Chris Williams - 2011 - 210 pages
Customers As Partners by Chip R. Bell - 1996 - 235 pages
Customers as partners by Chip R. Bell - 1994 - 235 pages
Customers As Partners by Chip R. Bell - 1994 - 235 pages
Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most by Bolivar J. Bueno - 2012 - 224 pages
Customers for Keeps by Pete Lisoskie, Shelly Lisoskie - 1994 - 368 pages
Customers for Life by Carl Sewell, Paul B. Brown - 1998 - 175 pages
Customers Mean Business by James A. Unruh - 1996 - 212 pages
Customising Stakeholder Management Strategies by Margit Huber, Martina Pallas - 2006 - 139 pages
Cómo descubrir el alma del servicio by Leonard L. Berry, Adriana Oklander - 2000 - 379 pages
Cómo tratar con personas difíciles by Roberta Cava - 2006 - 284 pages
Cómo vender más en tu tienda en una semana by Jacinto Llorca - 2013
Dangerous Customer Service by various - 2012 - 160 pages
Dangerous Customer Service by Impact Innovation - 2011 - 192 pages
Dangerous Guide to Leading Innovation by Simon Gardner, Nick Fawcett, Sharron Fenemore, Phil Davis - 2012 - 160 pages
Dangerous Guide to Leading Innovation by Impact Innovation - 2011 - 160 pages
Dartnell's quick quizzes - 1998 - 168 pages
Dealing with Difficult People by Roy Lilley - 2010 - 160 pages
Dealing with difficult people by Christina Osborne - 2002 - 72 pages
Defusing Hostile Customers Workbook (Third Edition2010) by Robert Bacal - 2010 - 192 pages
Defusing the Angry Patron by Rhea Joyce Rubin - 2000 - 99 pages
Delighting Your Customers by Susan Nash, Derek Nash - 2001 - 144 pages
Deliver a Service to Customers by Melanie Bhagat - 2002 - 108 pages
Delivering customer value by Karl Albrecht - 1995 - 55 pages
Delivering Happiness by Tony Hsieh - 2010 - 253 pages
Delivering Knock Your Socks Off Service by PERFORMANCE RESEARCH ASSOCIATES - 2011 - 208 pages
Delivering Knock Your Socks Off Service by PERFORMANCE RESEARCH ASSOCIATES, John BUSH - 2011 - 208 pages
Delivering Knock Your Socks Off Service by Inc. Performance Research Associates - 2007 - 199 pages
Delivering Knock Your Socks Off Service by Kristin Anderson, RON EDITOR ZEMKE - 2003 - 184 pages
Delivering Quality Service by Valarie A. Zeithaml - 2010 - 226 pages
Design and management of service processes by Rohit Ramaswamy - 1996 - 424 pages
Designing and Delivering Superior Customer Value by Art Weinstein, William Charles Johnson - 1999 - 388 pages
Developments in the Call Centre Industry - 2006 - 208 pages
Discovering the Soul of Service by Leonard L. Berry - 1999 - 288 pages
Do You Want To Keep Your Customers Forever? by B. Joseph Pine, II, Don Peppers, And Martha Rogers - 1995 - 85 pages
Don't just relate-- advocate! by Glen L. Urban - 2005 - 234 pages
Driving Loyalty by Kirk Kazanjian - 2013 - 272 pages
E-Service by John Tschohl - 2001 - 199 pages
Early Beth Shan (strata XIX-XIII) by Eliot Braun - 2004 - 194 pages
Early Beth Shan (strata XIX-XIII) by Eliot Braun - 2004 - 194 pages
Effective Communication With Customers and Clients by Gwyn - 1993
Effective Customer Care by Pat Wellington - 2010 - 144 pages
El Comportamiento del consumidor by Marshal Cohen - 2006 - 184 pages
El Poder De Ventas y Servicios / The Power Sales and Services by Eric De La Parra - 2004 - 195 pages
El Servicio centrado en el cliente by David W. Cottle - 1991 - 346 pages
Electronic Customer Care by Andreas Muther - 2001 - 168 pages
Embracing Your Accessibility by JosTe Berg - 2007 - 120 pages
Emotional Satisfaction of Customer Contacts by Hüseyin Güngör - 2007 - 176 pages
Emotional Value by Janelle Barlow, Dianna Maul - 2000 - 336 pages
Emotional Value by Janelle Barlow, Dianna Maul - 2000 - 310 pages
Emozioni in linea. Come servire il cliente a distanza by Nicola Giunta, Massimo Targa - 2002 - 160 pages
Eukaryotic Transcription Factors by David Latchman, David S. Latchman - 2010 - 488 pages
Excellence achieved by Bureau of Business Practice - 1990 - 151 pages
Excellence Every Day by Lior Arussy - 2008 - 219 pages
Exceptional Customer Service by Lisa Ford - 2012 - 224 pages
Exceptional Customer Service by Lisa Ford, David McNair, Bill Perry - 2001 - 216 pages
Exceptional customer service - 2000 - 124 pages
Exceptional Service, Exceptional Profit by Leonardo INGHILLERI, Micah SOLOMON - 2010 - 192 pages
Excuses, Excuses, Excuses by Darryl S. Doane, Rose D. Sloat - 2001 - 124 pages
Excuses, Excuses, Excuses by Darryl S. Doane, Rose D. Sloat - 2001 - 124 pages
Excuses, Excuses, Excuses by Darryl S. Doane, Rose D. Sloat - 2001 - 124 pages
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