The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and PracticeJohn G. Oetzel, Stella Ting-Toomey SAGE Publications, 2006 M01 18 - 792 páginas The means to express conflict is through communication (verbal and nonverbal messages); likewise, the means to manage and address conflict is through communication. The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice. Divided into four sections, plus a general introduction and conclusion, the Handbook focuses on contexts in which conflict occurs: interpersonal, organizational, community, and intercultural/international. Editors John Oetzel and Stella Ting-Toomey as well as expert researchers in the field have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. |
Contenido
Quantitative Methods for Conflict Communication Research | 33 |
Interpersonal Conflict | 65 |
Conflict Emotion and Communication | 71 |
Derechos de autor | |
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