Governing in the Information Age

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Open University Press, 1998 - 196 páginas
Provides a critical assessment of the significance of the so-called information age to contemporary government, taking into account various perspectives on the relationship between information technology and social change in the context of British governance. In particular, the volume assesses current debates on the New Public Management, the reinvention of government, the new public consumerism and "electronic democracy" in light of these perspectives. It also evaluates policy stances towards the "information superhighway" and the likely effects on future public services. Annotation copyrighted by Book News, Inc., Portland, OR

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Página 66
... service delivery for the information age Seen , as it is , as underpinning information age scenarios for reinventing gov- ernment , electronic service delivery ( ESD ) is becoming closely associated with the consumerist movement which ...
Página 121
... service delivery . In the present era , however , an era which , as we have seen , is more and more characterized by electronic service production and delivery , access to public services may well become increasingly constrained by the ...
Página 137
... service units . Even in public service arenas where more selective or targeted approaches to service delivery are present , or where user charges are levied , there has been a presumption of geographical universalism at work . Public ...

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Contenido

new technologies
33
Forging hightech public services
64
citizenship and democracy in
90
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Governing in the Information Age
Christine Bellamy,John A. Taylor
Sin vista previa disponible - 1998

Términos y frases comunes

agencies agenda analysis applications associated assumptions automation bandwidth Bellamy benefits bureaucracy business processes capabilities CCCJS CCTA central Chapter Citizen's Charter citizens citizenship computerized computing consumer democracy consumerism costs customers debate democratic Department domain economic economies of scope efficiency emergence emphasis enhanced epistemic communities established example exploitation forms Free-nets HM Treasury HMSO Home Office ICTs important increasingly industry information age information and communications information flows information polity information resources information society information superhighway information systems information technology initiatives innovations institutional integration interactive Internet issues kinds London mainframe computers ment munications National offer Office of Public OFTEL on-line Open Government operational optical fibre organizational organizations political principle problems programme projects public administration public management public services re-engineering reinvention relationships service delivery shaping significance social security specific strategy suppliers Taylor telecommunica telecommunications networks telephone tion universal service users

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Acerca del autor (1998)

Christine Bellamy is Professor of Public Administration and Head of Politics at the Nottingham Trent University. Together with other colleagues at NTU she has published extensively on the application of new technologies in British central and local government. She is a former Chair of the Joint University Council's Public Administration Committee.

John A. Taylor is Professor of Public Management at Glasgow Caledonian University, and has previously worked for the ESRC PICT at Newcastle University and at Strathclyde University. He has published widely on telecommunications policy, and on new technology and organizational change, with particular reference to public administration and management.

Información bibliográfica

QR code for Governing in the Information Age
TítuloGoverning in the Information Age
Public policy and management
AutoresChristine Bellamy, John A. Taylor
Ediciónilustrada, reimpresa
EditorOpen University Press, 1998
Procedencia del originalUniversidad de Michigan
Digitalizado16 Oct. 2008
ISBN0335194508, 9780335194506
Largo196 páginas
  
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