Governing in the Information AgeOpen University Press, 1998 - 196 páginas Provides a critical assessment of the significance of the so-called information age to contemporary government, taking into account various perspectives on the relationship between information technology and social change in the context of British governance. In particular, the volume assesses current debates on the New Public Management, the reinvention of government, the new public consumerism and "electronic democracy" in light of these perspectives. It also evaluates policy stances towards the "information superhighway" and the likely effects on future public services. Annotation copyrighted by Book News, Inc., Portland, OR |
Dentro del libro
Resultados 1-3 de 77
Página 70
... public service , infor- mation enables citizens to demand the quality of service they are entitled to expect and puts pressure on those running services to deliver high standards . ( Office of Public Service and Science 1993 : 7 ) This ...
... public service , infor- mation enables citizens to demand the quality of service they are entitled to expect and puts pressure on those running services to deliver high standards . ( Office of Public Service and Science 1993 : 7 ) This ...
Página 77
... ( Office of Public Service 1996b : 13 ) . In general , one - stop arrangements , such as those being called for here , are seen as crucial to reinventing government because they are believed to offer : economies of scale and scope , by ...
... ( Office of Public Service 1996b : 13 ) . In general , one - stop arrangements , such as those being called for here , are seen as crucial to reinventing government because they are believed to offer : economies of scale and scope , by ...
Página 78
... office systems to capture operational data directly from consumers , thus significantly reducing internal information handling costs . Alternatively , costs may be saved by ... offices of public service 78 Governing in the information age.
... office systems to capture operational data directly from consumers , thus significantly reducing internal information handling costs . Alternatively , costs may be saved by ... offices of public service 78 Governing in the information age.
Contenido
new technologies | 33 |
Forging hightech public services | 64 |
citizenship and democracy in | 90 |
Derechos de autor | |
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Términos y frases comunes
agencies agenda analysis applications associated assumptions automation bandwidth Bellamy benefits bureaucracy business processes capabilities CCCJS CCTA central Chapter Citizen's Charter citizens citizenship computerized computing consumer democracy consumerism costs customers debate democratic Department domain economic economies of scope efficiency emergence emphasis enhanced epistemic communities established example exploitation forms Free-nets HM Treasury HMSO Home Office ICTs important increasingly industry information age information and communications information flows information polity information resources information society information superhighway information systems information technology initiatives innovations institutional integration interactive Internet issues kinds London mainframe computers ment munications National offer Office of Public OFTEL on-line Open Government operational optical fibre organizational organizations political principle problems programme projects public administration public management public services re-engineering reinvention relationships service delivery shaping significance social security specific strategy suppliers Taylor telecommunica telecommunications networks telephone tion universal service users
Referencias a este libro
Society on the Line: Information Politics in the Digital Age Malcolm Peltu,Margaret Bruce Sin vista previa disponible - 1999 |