Organizational CommunicationThis book discusses the semiotic and ethnographic bases for organizational analysis, including the related fieldwork issues confronting the investigator. It explains the importance of rhetorical-dramaturgic and phenomenological strategies for the study of organizations. The arbitrary and culturally based connections in which organizations abound require an understanding of the particulars of cultural scenes, first observed, later conceptualized through semiotic theory. Organizational Communication includes a series of examples from applied semiotics research in nuclear regulatory policy making, truth telling, regulatory control (by, among others, the police), and risk analysis. These data provide the basis for a critique of the limits of earlier analyses of organizational change, such as those offered by structuralist theories. Dr. Manning concludes with an assessment of the postmodernist ethnographic strategies that have evolved as a response to a larger representational crisis, and of the implications of these strategies for the study of organizational culture. |
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Some scholars consider the communicational unit the essential or defining feature of all forms of social organization ( Luhmann 1985 ) . Unfortunately , although this interest in communication is focused conceptually , scholars lack a ...
Some scholars consider the communicational unit the essential or defining feature of all forms of social organization ( Luhmann 1985 ) . Unfortunately , although this interest in communication is focused conceptually , scholars lack a ...
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Analysis of dramaturgical action does not presuppose or require a focus on unit acts , selves , or indeed on interpersonal processes at all ( Maines 1988 ; Maines and Charlton 1985 ) . It has been studied as societal and organizational ...
Analysis of dramaturgical action does not presuppose or require a focus on unit acts , selves , or indeed on interpersonal processes at all ( Maines 1988 ; Maines and Charlton 1985 ) . It has been studied as societal and organizational ...
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The Narcs ' Game ( Manning 1980 ) explored relationships within specialized police units between levels of information and resources , and between information and measured outputs or " effectiveness . " While the first two books ...
The Narcs ' Game ( Manning 1980 ) explored relationships within specialized police units between levels of information and resources , and between information and measured outputs or " effectiveness . " While the first two books ...
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However , units and bits are socially defined , unlike electronic impulses , and so " data " or what might be seen as stimuli or signals , should be distinguished from information , which is data to which response is made ( Kreps 1990 ...
However , units and bits are socially defined , unlike electronic impulses , and so " data " or what might be seen as stimuli or signals , should be distinguished from information , which is data to which response is made ( Kreps 1990 ...
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... patients , students , general public ) means for converting nature into culture and externally generated messages into encoded and routine communicational units 7. political entities that cope with and both reduce and Concepts 11.
... patients , students , general public ) means for converting nature into culture and externally generated messages into encoded and routine communicational units 7. political entities that cope with and both reduce and Concepts 11.
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Contenido
Organizational Communication in Context | 17 |
Paradigms in Communication Research | 35 |
Examples | 59 |
Two Ethnographic Studies | 89 |
sets out a paradigm including roles in the field targets for observation | 100 |
Paradox Routines | 107 |
Resolutions and Organizational Culture | 121 |
Organizations and Information | 131 |
The Drama of Control | 141 |
Safety Discourse | 165 |
Lessons for the Field | 183 |
Aspects of Postmodern Ethnography | 199 |
Notes | 219 |
References | 227 |
Index | 245 |
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action activities ambiguity American analysis appearance aspects associated assumptions authority become calls central changes Chapter codes concept contain context created crime culture decisions defined detailed discourse discussed ethnography example expressive external facts field focus formal function given groups ideas images important indicate internal interpretive Introduction kinds knowledge language linked loose coupling maintain material matters meaning messages metaphor moral narrative nature noted objective observed officers operators organization organizational communication paradigms paradox patterns person perspective points police political postmodern practices present principles problems produce questions rational reality relations relationships relevant reported response result rhetoric risk role routine rules safety seen sense serve shape shared signs social society sources stories structure studies suggests symbolic themes theory tion types understanding units values various writing