Organizational CommunicationThis book discusses the semiotic and ethnographic bases for organizational analysis, including the related fieldwork issues confronting the investigator. It explains the importance of rhetorical-dramaturgic and phenomenological strategies for the study of organizations. The arbitrary and culturally based connections in which organizations abound require an understanding of the particulars of cultural scenes, first observed, later conceptualized through semiotic theory. Organizational Communication includes a series of examples from applied semiotics research in nuclear regulatory policy making, truth telling, regulatory control (by, among others, the police), and risk analysis. These data provide the basis for a critique of the limits of earlier analyses of organizational change, such as those offered by structuralist theories. Dr. Manning concludes with an assessment of the postmodernist ethnographic strategies that have evolved as a response to a larger representational crisis, and of the implications of these strategies for the study of organizational culture. |
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For example , with some notable exceptions such as Chester Barnard ( 1938 ) and Anthony Giddens ( 1984 ) , scholars have analyzed structure more than process , and agency or ends more than modes of enstructuration .
For example , with some notable exceptions such as Chester Barnard ( 1938 ) and Anthony Giddens ( 1984 ) , scholars have analyzed structure more than process , and agency or ends more than modes of enstructuration .
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Culture and expressive meanings cannot be isolated from social structure and social relations because they reciprocally mark and sustain morally binding obligations . Culture is a set of strategies , accounts , and rules of thumb ...
Culture and expressive meanings cannot be isolated from social structure and social relations because they reciprocally mark and sustain morally binding obligations . Culture is a set of strategies , accounts , and rules of thumb ...
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Talk is not " merely symbols , " unrelated to the abstract structural entities of fundamental interest to social ... on social structure , organizational and interpersonal structure , and process ( Hall 1987 ; Hall and Hall 1962 ) .
Talk is not " merely symbols , " unrelated to the abstract structural entities of fundamental interest to social ... on social structure , organizational and interpersonal structure , and process ( Hall 1987 ; Hall and Hall 1962 ) .
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The notion that information and instrumental action determine the structure and function of organization remains , and is mirrored in the artificial ( and perhaps meaningless ) distinction made between " instrumental " ( purposive ...
The notion that information and instrumental action determine the structure and function of organization remains , and is mirrored in the artificial ( and perhaps meaningless ) distinction made between " instrumental " ( purposive ...
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Thus , organizational research should explicate the social climate , social context , and formal structure within which organizational communication as performance takes place . Although social climate is a rather vague term , it seems ...
Thus , organizational research should explicate the social climate , social context , and formal structure within which organizational communication as performance takes place . Although social climate is a rather vague term , it seems ...
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Contenido
Organizational Communication in Context | 17 |
Paradigms in Communication Research | 35 |
Examples | 59 |
Two Ethnographic Studies | 89 |
sets out a paradigm including roles in the field targets for observation | 100 |
Paradox Routines | 107 |
Resolutions and Organizational Culture | 121 |
Organizations and Information | 131 |
The Drama of Control | 141 |
Safety Discourse | 165 |
Lessons for the Field | 183 |
Aspects of Postmodern Ethnography | 199 |
Notes | 219 |
References | 227 |
Index | 245 |
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action activities ambiguity American analysis appearance aspects associated assumptions authority become calls central changes Chapter codes concept contain context created crime culture decisions defined detailed discourse discussed ethnography example expressive external facts field focus formal function given groups ideas images important indicate internal interpretive Introduction kinds knowledge language linked loose coupling maintain material matters meaning messages metaphor moral narrative nature noted objective observed officers operators organization organizational communication paradigms paradox patterns person perspective points police political postmodern practices present principles problems produce questions rational reality relations relationships relevant reported response result rhetoric risk role routine rules safety seen sense serve shape shared signs social society sources stories structure studies suggests symbolic themes theory tion types understanding units values various writing