Organizational CommunicationThis book discusses the semiotic and ethnographic bases for organizational analysis, including the related fieldwork issues confronting the investigator. It explains the importance of rhetorical-dramaturgic and phenomenological strategies for the study of organizations. The arbitrary and culturally based connections in which organizations abound require an understanding of the particulars of cultural scenes, first observed, later conceptualized through semiotic theory. Organizational Communication includes a series of examples from applied semiotics research in nuclear regulatory policy making, truth telling, regulatory control (by, among others, the police), and risk analysis. These data provide the basis for a critique of the limits of earlier analyses of organizational change, such as those offered by structuralist theories. Dr. Manning concludes with an assessment of the postmodernist ethnographic strategies that have evolved as a response to a larger representational crisis, and of the implications of these strategies for the study of organizational culture. |
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Página 7
... the connection of these communicational acts to a traditional form of ( policing ) organization , and the internal bases for mobilization of such dramatic symbolization was historically documented and linked to current practices .
... the connection of these communicational acts to a traditional form of ( policing ) organization , and the internal bases for mobilization of such dramatic symbolization was historically documented and linked to current practices .
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Fieldwork focused on the PCS itself , the roles and tasks carried out , the codes used and coding practices or interpretations made , and the computer - based technology that enabled centralized call collection and disposal .
Fieldwork focused on the PCS itself , the roles and tasks carried out , the codes used and coding practices or interpretations made , and the computer - based technology that enabled centralized call collection and disposal .
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... formal organization , is a highly refined cognitive environment where very precise meanings are cultivated , refined , taught , and learned . Organizational meaning and information become conflated in practice .
... formal organization , is a highly refined cognitive environment where very precise meanings are cultivated , refined , taught , and learned . Organizational meaning and information become conflated in practice .
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practice . They are encoded and decoded to maintain a sense of order and continuity . In this sense then , the idea of information cannot be easily separated from social context and from group relations that define how and what will be ...
practice . They are encoded and decoded to maintain a sense of order and continuity . In this sense then , the idea of information cannot be easily separated from social context and from group relations that define how and what will be ...
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These analytic distinctions may help to untangle communications logically , but detailed research upon communicational practice is needed because communications and response take place almost simultaneously in an encounter .
These analytic distinctions may help to untangle communications logically , but detailed research upon communicational practice is needed because communications and response take place almost simultaneously in an encounter .
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Contenido
Organizational Communication in Context | 17 |
Paradigms in Communication Research | 35 |
Examples | 59 |
Two Ethnographic Studies | 89 |
sets out a paradigm including roles in the field targets for observation | 100 |
Paradox Routines | 107 |
Resolutions and Organizational Culture | 121 |
Organizations and Information | 131 |
The Drama of Control | 141 |
Safety Discourse | 165 |
Lessons for the Field | 183 |
Aspects of Postmodern Ethnography | 199 |
Notes | 219 |
References | 227 |
Index | 245 |
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action activities ambiguity American analysis appearance aspects associated assumptions authority become calls central changes Chapter codes concept contain context created crime culture decisions defined detailed discourse discussed ethnography example expressive external facts field focus formal function given groups ideas images important indicate internal interpretive Introduction kinds knowledge language linked loose coupling maintain material matters meaning messages metaphor moral narrative nature noted objective observed officers operators organization organizational communication paradigms paradox patterns person perspective points police political postmodern practices present principles problems produce questions rational reality relations relationships relevant reported response result rhetoric risk role routine rules safety seen sense serve shape shared signs social society sources stories structure studies suggests symbolic themes theory tion types understanding units values various writing