The Dynamics of Performance Management: Constructing Information and ReformGeorgetown University Press, 2008 M03 7 - 264 páginas Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model—but the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management—such as building measurement systems to acquire more performance data—but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes. How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform. A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals. |
Dentro del libro
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... Alabama F D + C Montana C C C Alaska C- C- C Nebraska B- B- C + Arizona B- C + B- Nevada C C B- Arkansas D C- C + New Hampshire D + D C- California C- C- C New Jersey B- B- C Colorado C C + C + New Mexico D + C B Connecticut D + C- C ...
... Alabama , Vermont , and Virginia , based on document and interview analysis . Interviews of state budget officials and Department of Corrections senior and line managers . All interviews transcribed . Interview transcripts and state ...
... ( Alabama , Virginia , and Vermont ) and from current efforts at the federal level . Seeking to maximize theoretical replication and avoid the ten- dency of best - practice research to generalize from high performers , states were se ...
... Alabama described its system in ways sim- ilar to other states . Its Strategic Plan and Performance Measurement System “ con- nects the strategic goals to specific actions and performance measures by the agencies ” and “ communicates ...
... Alabama. The Rise of Performance Information Systems At the federal level agencies have been producing strategic plans in accordance with GPRA since 1997, performance goals since 1999, and performance results since 2000. At the state ...
Contenido
1 | |
3 | |
26 | |
39 | |
Chapter 4 | 58 |
Chapter 5 | 75 |
Chapter 6 | 95 |
Chapter 7 | 118 |
Chapter 9 | 163 |
Chapter 10 | 189 |
Appendix A | 211 |
Appendix B | 214 |
Appendix C | 221 |
Bibliography | 225 |
Index | 241 |
Chapter 8 | 139 |
Otras ediciones - Ver todas
The Dynamics of Performance Management: Constructing Information and Reform Donald P. Moynihan Sin vista previa disponible - 2008 |